HOW TO PURCHASE
If you would like to purchase an available painting, please call or email Joanne directly.
You are welcome to view work at the studio.
Joanne has shipped numerous paintings nationally and internationally and has a trusted relationship with local shipping companies. Please ask if you would like Joanne to quote for packing, shipping and insurance.
Policy key definitions:
"I", "our", "us", or "we" refer to the business, [Joanne Cope - Artist].
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.
PROCESSING OF YOUR PERSONAL DATA
Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.
We are registered with the ICO under the Data Protection Register, our registration number is: ZA397989
WHAT WE COLLECT
your contact information such as your address, email address and telephone number;
information related to your attendance of, and interest in, exhibitions and events
information about you that you give us in person at our events, in our guest book, at exhibitions or art fairs, or by filling in forms on our site www.joannecope.com, (in the contact form section or the sign up to our mailing list) or by corresponding with us by phone, e-mail or otherwise
information in relation to your purchase of our art work and the use of our services and the delivery
of that art work
How we collect information about you
collecting information you give to us when you purchase any art work or visit us at our studio or exhibitions;
completion of forms on our website
information you give to us when we collaborate with you on commissions or we use your services
Lawful basis: Consent
We process your information in the following ways: email address for occasional studio update emails and to add to our subscription list. Your physical mailing address and telephone numbers to make contact if and when a painting has been commissioned or a purchased piece needs to be delivered.
Data retention period: We will not continue to process your information after you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties
Lawful basis: Legitimate interests
The reason we use this basis: where we have a genuine legitimate reason and are not harming any of your rights and interests.
We process your information in the following ways: When you provide your personal details to us we use your information for our legitimate business interests to carry out our work.
Data retention period: We will delete your data when it is no longer needed.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
YOUR INDIVIDUAL RIGHTS
Under the GDPR your rights are as follows. You can read more about your rights in detail here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Some cookies are required to enjoy and use the full functionality of this website.
DATA SECURITY AND PROTECTION
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
TRANSPARENT PRIVACY EXPLANATIONS
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
EMAIL MARKETING MESSAGES & SUBSCRIPTION
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider (MailChimp). An EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
Our EMS provider is Mailchimp. We hold the following information about you within our EMS system;
Subscription time & date
Resources & further information
Privacy Notice Policy Base: v.4.0 May 2018