HOW TO PURCHASE

If you would like to purchase an available painting, please call or email Joanne directly. 

You are welcome to view work at the studio. 

 

 

SHIPPING

Joanne has shipped numerous paintings nationally and internationally and has a trusted relationship with local shipping companies. Please ask if you would like Joanne to quote for packing, shipping and insurance.

PRIVACY POLICY

Thank you for taking the time to read the Privacy Policy of the artist Joanne Cope.

 

This privacy policy notice is for this website; [http://joannecope.com] and served by [Joanne Cope, Flat 3, 5 Portland Place, Bath, BA1 2RU, United Kingdom] and governs the privacy of those who use it. It is the purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website and/or unsubscribe from our mailing list.

 

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, [Joanne Cope - Artist].

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a users computer or device.

 

PROCESSING OF YOUR PERSONAL DATA
 

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: ZA397989

 

WHAT WE COLLECT

  • your name;

  • your contact information such as your address, email address and telephone number;

  • information related to your attendance of, and interest in, exhibitions and events

  • information about you that you give us in person at our events, in our guest book, at exhibitions or art fairs, or by filling in forms on our site www.joannecope.com, (in the contact form section or the sign up to our mailing list) or by corresponding with us by phone, e-mail or otherwise

  • information in relation to your purchase of our art work and the use of our services and the delivery

       of that art work

 

How we collect information about you

 

  • collecting information you give to us when you purchase any art work or visit us at our studio or exhibitions;

  • completion of forms on our website

  • information you give to us when we collaborate with you on commissions or we use your services

  

 

  • Lawful basis: Consent
    We process your information in the following ways: email address for occasional studio update emails and to add to our subscription list. Your physical mailing address and telephone numbers to make contact if and when a painting has been commissioned or a purchased piece needs to be delivered.
    Data retention period: We will not continue to process your information after you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do not share your information with third parties

  • Lawful basis: Legitimate interests
    The reason we use this basis: where we have a genuine legitimate reason and are not harming any of your rights and interests.
    We process your information in the following ways: When you provide your personal details to us we use your information for our legitimate business interests to carry out our work.
    Data retention period: We will delete your data when it is no longer needed.

  • If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

YOUR INDIVIDUAL RIGHTS
 

Under the GDPR your rights are as follows. You can read more about your rights in detail here;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

 

INTERNET COOKIES
 

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

 

DATA SECURITY AND PROTECTION
 

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

 

TRANSPARENT PRIVACY EXPLANATIONS
 

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

 

EMAIL MARKETING MESSAGES & SUBSCRIPTION
 

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider (MailChimp). An EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users. 

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is Mailchimp.  We hold the following information about you within our EMS system;

 

  • Email address

  • I.P address

  • Subscription time & date

 

Resources & further information

Privacy Notice Policy Base: v.4.0 May 2018

 
STUDIO

Joanne's studio is situated

10 minutes from the

 centre of Bath.

There are parking spaces available.  Ask Joanne

for more details.

STUDIO VISITS

Please call Joanne if you would like to visit the studio to view available work, work in progress, or discuss a commission.

Tel: +44 7958 703 438

To receive occasional updates about my newest work, exhibitions & news
from the studio please subscribe below:
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FAQ

How to purchase

&

Shipping

Your personal details will

be treated with the utmost

confidence and will not be

passed on to others.

© 2017 Joanne Cope